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SAPPHIRE Service

by West Bromwich African Caribbean Resource Centre

About our activities / service

Accessibility details Fully accessible
Opening hours 9 am to 5 pm, Monday to Friday

Opening days

Morning Afternoon Evening
Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday - - -
Sunday - - -

Are you an older person or the carer of an older person? The Sapphire Service is here to support you. The Sapphire Service is jointly delivered by the West Bromwich African Caribbean Resource Centre in partnership with Agewell CIC. In terms of benchmarking quality, the WBACRC service has achieved ISO 9001 Quality Mark, this is an International and national quality assurance award which demonstrates that we have robust governance and quality systems and procedures in place with our service. In partnership with the hospital Trust staff, Sapphire aims to: • Improve the hospital experience for older adults and their carers • Befriend patients and support with eating and hydration if required • Identify any barriers to getting you back home as soon as possible • Support and Advocate for patients in the discharge planning process to reduce readmissions • Provide support in those early days back at home • Signpost and help older Adults and carers to access community services in their local area that can improve their quality of life We understand how overwhelming it can feel to be in hospital and the strain it can put on families and their carers, the Sapphire Service is here to help. Look out for our friendly staff and volunteers on the wards or contact Deborah Harold at Agewell or Deska Howe at the West Bromwich African Caribbean Resource Centre on the numbers below. Tel: 0121 796 9333 Email: info@agewelluk.org.uk Tele: 0121 525 9177 Email: deska.howe@wbacrc.org.uk

Staff qualifications Diploma's in Health & Social Care Levels 2 and Level 3 Diploma's in Health & Social Care Management Levels 4 & 5 Dementia’ OCNLR Level 2
Genders All
Age focus 65+ year olds, 26-65 year olds

About the organisation

Provides services primarily for the African-Caribbean community across the Borough. Services provided include :- Meals on Wheels, day care for the elderly, links with employment services, Saturday School and Health Education project including support for children and families experiencing difficulties in relation to school exclusion. Homecare and domestic care provider

Sandwell Family Life website relies on providers of local support and services to add information about their activities and keep this information up to date. If you know or suspect information to be inaccurate, unclear or out of date please let us know and we will contact the group or organisation concerned and ask them to make the changes needed. In some circumstances, we might remove the information listed.

Please email us at earlyhelp@scvo.info, including what your concern is and what service or activity this relates to.