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Crossroads Accelerated Response Service

by Crossroads Care

About our activities / service

Accessibility details Fully accessible.
Opening hours 8:30 - 4:30 Monday to Thursday
8:30 - 4:00 Friday

Opening days

Morning Afternoon Evening
Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday - - -
Sunday - - -

The Crossroads Accelerated Response Service (CARS) provides the same high-quality services that our well-established Carers Assistance Line can, with additional features for cared for individuals or those who have recently been discharged from hospital. The service can help you to manage your life and retain your independence. Support available from CARS includes – Assessments: Conducting telephone or face-to-face evaluations to determine support needs. Practical Assistance: Providing benefit and winter fuel payment advice, prescription collection, shopping tasks, IT support, and help with online bill payments. Escorted Support: Accompanying you to GP or hospital appointments and arranging medical visits for those struggling with IT or phone systems. Emergency Assistance: Offering immediate help through 111 Training: Delivering in-home training on equipment use Winter Support: Supplying Winter Warm Packs to carers and cared-for individuals.

Staff qualifications We are fully compliant with the Care Quality Commission.
Genders All

About the organisation

Providing domiciliary care to service users and respite care to carers.

Sandwell Family Life website relies on providers of local support and services to add information about their activities and keep this information up to date. If you know or suspect information to be inaccurate, unclear or out of date please let us know and we will contact the group or organisation concerned and ask them to make the changes needed. In some circumstances, we might remove the information listed.

Please email us at earlyhelp@scvo.info, including what your concern is and what service or activity this relates to.